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If for any reason you are ineligible to receive your qualification, we will provide a full refund of your purchase.
We will not provide returns for people who have already been issued a qualification.
To complete your return, we require a receipt or proof of purchase.
Once your return request is received will send you an email to notify you that we are either processing your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}
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All Licence are nationally recognised and are issued by our partner RTOs and College for approval.
